TowFinder

TowFinder

← Back to Home
support_agent

Help & Support

Find answers to common questions or reach out to our team directly.

Contact Us

mail

Email Support

support@towfinderusa.com

schedule

Response Time

Within 24 hours

Frequently Asked Questions

Open the TowFinder app and enter your license plate number or VIN in the search bar on the home screen. Tap "Search" and we'll check government and private tow databases across the U.S. in real time. If your vehicle is found, you'll see the impound lot location, storage fees, and contact details.
ParkSafe is a proactive feature that alerts you about local parking regulations — such as street sweeping schedules, permit zones, and time-limited parking — so you can avoid being towed in the first place. Enable notifications in the app settings to receive timely reminders.
TowFinder is free to download and use for vehicle searches. We may introduce premium features in the future, but core search functionality will always remain free.
Tow professionals can sign up for a Professional account in the app. Once verified, you'll have access to the vehicle logging form where you can enter license plate, VIN, make/model, color, photos, and pickup location. Logged vehicles become searchable so owners can find them quickly.
Vehicle data is provided by tow operators and government databases. If something looks incorrect, we recommend calling the impound lot directly using the contact number shown in the app. You can also email us at support@towfinderusa.com and we'll investigate.
You can delete your account from the app's Settings screen. Alternatively, email support@towfinderusa.com with the subject line "Account Deletion Request" and we'll process it within 48 hours. For more details, see our Privacy Policy.
TowFinder USA currently covers all 50 U.S. states. Coverage depth may vary by region depending on which tow operators and impound lots have partnered with us. We are continuously expanding our database.

Additional Resources